Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive. ...stephen Lusher
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Replacement gas fire coals arrived well packaged, exactly as described and a day earlier than the three day delivery forecast time. Will definitely visit MyTub again for other products when required. Rating excellent ...Kelvin Watson
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Received order as promied on time.Would use you again ...Martin Needle
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect. ...Jack Riggs
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Great service with very helpfull staff. ...James Waddell
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon ...R Mackinnon
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Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey ...nigel bailey
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end. ...Alexander George Todd
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