Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub.
...Dave Higgins - University of Bath
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide.
...V. Robertson
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected
...Karen Alexander
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay.
...Vinay Thadani
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service
...Brighter Homes Decor
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay
...Harsha Jayamanne
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin
...Patrick Joslin
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Very impressed with the level of service, will definitely use again
...Ian Brooks
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£
£88.76 
