Part arrived OK, Thanks ...P Brereton
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much ...steven - s j wells
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We ordered the lavatory pan late on a Thursday and it was delivered early the following Monday morning. Our builder examined it and was very pleased with quality of it. Installation is now complete and I am veery pleased with my new cloakroom. Thank you for your prompt service and delivery.
Yours faithfully,
Mrs. C.S. Petrie. ...Mrs C S Petrie
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Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
Thank you. ...Lee Williams
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Excellent prompt service ...Ian Main
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good communications, very helpfull
would use again.
...duncan black
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug. ...Doug Weddell
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks ...Pike Martin
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Bath was as expected, delivered on time and at great price. Would recommend to anyone. ...Michael Shaw
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