|i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
|Excellent service and quality product delivered.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Good fast service
...Paul Griffiths Arc Electrical
|Yes all good
|Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou.
...S M Hitchings
|Fast service - all OK - Thanks a lot.
...RAYMOND GLENN NASSEY
|Delivered on time well packaged, many thanks
|Very quick and efficient delivery.
|All round a very good service. Would definitely use them again .
Regards Stephen Hindley