|All ok. Delivery very slow though.
| My order was delivered by Plumb Centre, Ipswich on date given. The fragile gaskets were undamaged but could have been better protected with a stiffening layer of cardboard. There was a bonus: 4 reels of PTFE tape which I had not ordered! Any ideas who missed out
Thanks anyway. Regards. Keith
...Keith Norman Harrison Bailey
|Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.
it was the correct part, and thankyou for the quick and speedy postage. i will definately use you again and reccommend to my friends--but not too soon i hope!!!!!
|wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you.
...Christine A McCready
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
|Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
|Thank you for your excellent service,i was disapointed when you forgot to despatch the tap,but you responded quickly when reminded.I am pleased to have dealt with you and will be happy to return when other items are required.
|No problems and price and delivery costs were good.
|I have only been using a computer fora month so it is all a steep learning curve to me at 80years of age. This was my first attempt to order on line and iwas learning on the go! However I did manage the order "eventually" and found it easy once I mastered the art so your programme must be user friendly or I couldnt have worked it out. Thank you for that and your help with delivery dates good service I thought. I can only get better! Irene Beeden