Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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cant fault service,remarkably good
...Graham Wild
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myTub is the first place I go.First class service. thanks.
...Ian
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Item received exactly on time, many thanks for great service
...Ann Douglas
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you.
...Sue Mitchell
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Great service, quick, easy to order and best price I could find for the items I ordered..thanks
...Fiona Tamplin
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Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes.
...Mr David Gordon
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OK, item arrived according to expectaitons and plan.
...davorkavunic
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Good experience and very good personal service from Rachel re delivery date which was given as 12th and she has managed it for 8th, however many sites offer next day delivery and I would probably in future shop elsewhere as the wait is quite long and we need product now.
...Linda Morgan
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component
...Charles W Marshall
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£
£365.30 
