|Excellent delivery and progress reports thank you.
|An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
|Prompt delivery, kept informed of progress, fair price. Thank you.
|Easy to find and order parts arrived on time but info on status of order could be improved.
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We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
|The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
|Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.
|Order now completed satisfactorily. Thank you for your service.
|Arrived fine and worked perfectly. No problems. Thanks