You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks ...Thomas Guy Evans
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Found my increasingly rare part. Thanks. ...Tim Smith
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter ...John Carter
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Very good trouble free service. No issues to raise at all. ...Ian Johnston Anglo Irish Bank
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010. ...Andrew Williams
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells. ...Kenneth Wells
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...GASFLOW PLUMBING AND HEATING
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