|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Good price, good service - delivery on time and good communication.
|Good price and easy to deal with MyTub, but surprisingly long delivery time.
|My order was correct and delivered before estimated date.
...Mr B E Chalk
|Excellent service, delivered bang on time.
|The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet!
|I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
|Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
|Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
|I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub.