Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you ...Andrew Ciepalowicz
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again. ...W J Griffiths
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Thanks for a very good service ...Turnleys Ltd
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ...Michael Illstone
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again. ...Linda Baynes
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cannot fault service, delivered on date arranged. ...william harper - Mr
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you ...Christine Redshaw
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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