thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.
...terry johnston
|
We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Really good communication and service. I used this company a few years ago and remain as satisfied today as then.
...Jennifer Adams
|
Excellent delivery service, & total bill considerably less than Amazon.uk would have charged
...RA Pettifor
|
Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress.
...Mark Blinman
|
Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards
...Sue Wardell
|
Service very good, but a timed delivery search would be an advantage.
...Trevor LeeSmith
|
Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
|
Very pleased with the service thanks
...D Brockley
|
Very pleased with service
...Michael Claydon
|
£
£44.50 
