|Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised.
Good communication from the sales team.
|Delivered the day you said excellent service.
|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|A little hiccup with the delivery, however it was sorted out within an hour.
Product is exactly what I ordered and at a good price
Thank you and yes I would shop with you again
|Extremely pleased with the service provide. My sink arrived right on schedule, with great communication throughout. Would definitely use MyTub again.
|Goods received as ordered delivery is a bit slow.
|Good service and communication - would recommend.
|Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you.
|Goods received in good time, thanks.