|Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
|order is complete we will pick it from yours monday
...MRS K K DHANDA
|Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged
...Chartwood Design Ltd
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|Excellent service in every respect. would buy from you again.
|Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order.
|Thanks for great and timely service. In the words of the great Arnie "ILL BE BACK".
...Franks Kitchens FK Design
|I never realize thah i will get spare so quick with in 24 hours. Thanks for very good service and keep it up. I will deall with you in future if I need you thanks again and kind regards M Vadher
...Mr Mohanlal Vadher
|Good prices, delivered quickly, good range of products. Ill be back!!
|Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
...R B WHITEHOUSE