We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Usual accurate updates and speedy delivery. Cant realy ask for more.
...Colin Turnage
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The service from mytub was first class. Thank you.
...JOHN MCCARTHY
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before
...Duncan Kerr
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal.
...John Wakefield
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great customer service and communication. Competitive prices too.
...Charles Nicholls
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Package arrived in good time - thanks
...Gordon Parkin
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Order arrived on time as promised. Very helpful staff. Excellent service.
...D.A.Tomlinson
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Ordered a bathroom cabinet panel on Monday. Received a phone call on Wednesday asking if it would be ok to deliver it that day, which it was. I received it early evening on Wednesday. All in all a first class service and would recommend to everyone.
...Paul Beck
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the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again
...mark leppard
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£
£28.37 
