The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post ...Mike Sewell
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Price was great but had to wait a very long time for delivery. ...Daloon Foods UK Ltd
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou! ...Brian Radbone
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
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Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item. ...Marta Kiepura
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Thanks, we have received the item..! very prompt.. thank you verymuch ... Farook K Chalarath
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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100% excellent service, fast, efficient and friendly would definately recomend and use again. ...John Garlick
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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