Goods received as ordered delivery is a bit slow. ...Steve Davis
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side. ...michael shearing
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All good, thanks. ...Palmer
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Service is top notch could not of done any better thank you ...keith Thompson - Mace
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havent used your service before im very impressed by your prompt service andand step by step information and the young lady who processed my order will definatly use your company again regards steve green. ...dbs
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Prompt, efficient and relaiable. ...Robert West
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub. ...Martyn Pavier
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