great service . got my order easily
...george mclafferty
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased.
...Richard Weeks - Atkins Ltd
|
Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed.
...S Davies
|
The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.
...Michael Sandison
|
Thank you verry much, dellivery was on time.
...Jay
|
thanks for a very fast delivery
...abarker
|
Thanks...Great service !
...KCA COOKE HEATING ENGINEERS
|
Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service.
...Chris Waters
|
I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!
...Anthony
|
£
£44.50 
