|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|service excellent and prompt
...Bryan Rennie pp J Ewen
|Really quick service, and very quick to respond to my query
...Mrs Samantha Boyd
|The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help.
...Mr. Kee - Chak Ip
|Excellent service and communications
|great to do business with a professional company for a change. delivered on time without delay. many thanks once again and hope to do more business with you in the future.
...RJC CARPENTRY SERVICES
|Excellent service and received my parts in record time. Thanks.
...Robert Shaw Bruce
|Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M
|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
|All my order arrived very quickly and as listed. shows that there is good internet companys out there.
would definitely use again the next time i need more items.