|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|Right part delivered promptly. good service
|Good communications and service.
|Great service. Arrived on time. No hussle.
|First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant
|Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
|Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!
...Michael F Harris
|Brilliant service. Excellent comms. I would most certainly use you again.
|Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
|You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen.