Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
|Delivered in good condition on the day - morning as promised
...Mr I H Goodale
|Great service. Could not believe how quick in receiving the part, but most of all the Mytub team are very friendly, helpful and courteous.
Linda and Alma
Polegate. East Sussex
...Mrs A Cutts
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS
|In time. In budget. Many thanks.
|The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.
...Comfort Heating Services
|Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.
|Very good communication on progress and correct product arrived on the day promised. Thanks
|Excellent friendly service, good communications, quality products .... and the best prices around!