Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
|
Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks.
...Mr Paul Bruce
|
An excellent company to deal with, helpful and very prompt to respond to any query
...Mr John Shorter
|
Received my order very quickly. Was kept well informed of the process... Very satisfied with service.
...C Clark
|
Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence.
...R.A.Yates
|
Excellent service. Very happy
Recommended.
...Peter Hillyer
|
Great service. Quick delivery. Well packaged. Will be using again. Would recommend.
...Mr Greenwood
|
Excellent, good communication, received in good time & the item is as per the order. Thanks.
...David Cook
|
My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery.
...Mr Timothy Hedley - T.A.Hedley Projects
|
Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.
...Andrew Georgiou
|
£
£28.37 
