Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
|
Excellant service, would definitely use my tub again ...Karen Tarrant
|
Excellent Service. Goods delivered on Time and was updated continuously. ...Geoffrey B Houghton
|
Your service, your online booking, the result were excellent.
The product arrived in good order and rapid.
Could safely recommend your business to anyone.
...R Brannan
|
Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards ...Sue Wardell
|
Unbelievably fast delivery and great product, thank you. ...phil benn
|
Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...David Standing
|
Excellent value and helpful friendly staff, but i was told i had to pick up from Camden as it was fragile. I then had to wait a long time for it to be delivered to the pick up point, but then , a change of mind and it was delivered direct to my door, so, it was a good service.
Many thanks Rob ...rob loewenthal
|
Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012 ...Robert Palmer
|
We have been very happy with the service from MyTub. We had to replace our boiler at very short notice and MyTub had the best price we could find. The service was excellent in terms of delivery arrangements - everything came very quickly and at the time we were told it would come. Also, communications were excellent - none of the usual experience of phoning one person and finding they knew nothing about what youd discussed with the previous person - everything was seemless. Thank you ...Tommy MacKay
|