|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Excellent service - as always. A pleasure to pat you on the back!
|Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
...MR RAYMOND SEED
|Thanks for the quick delivery. The Driver was a very friendly chap!
|All worked well staff friendly and helpful. Paying with BACS catered for on ordering system. The two diff pressure sensors I ordered arrived well packaged and as ordered. Cant ask for more than that.
|Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine.
|The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
|May cost more but service is excellent and quick delivery even when free.
...Weston Sailing Club
|Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again.
|Easy to use website, good price, speedy delivery, precise info re delivery time, excellent.