Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub ...Mr David John Fallon
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub. ...Daljit Singh
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help ! ...Annie Meadows
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Great price and delivered promptly on the allotted date. ...David coe
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good experience all round. Helpful when enquiring re suitability of item I needed to purchase. Prompt response. Accurate also. Sink came very promptly and as advised by my tub. very impressed. ...david hemmings
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
...John Bain
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Effective and efficient service from start to finish regarding the product required. ...Peter Hampton - Hampton construction
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Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward. ...Eila McGeary
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Excellent speedy service, at a very competitive price. ...Jonathan Carmalt
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