I was very pleased that you managed to source a limited product, when you did not have stock. ...Mr Brian Humphreys
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service. ...Linda Hodder
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mytub was very helpful with my queries and efficient throughout the whole process.
...Neil Hext
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Excellent service. Highly recommended. Thank you ...Jason Webb
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Good communications and service. ...Michael Greenwood
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done . ...Mr G. Hales-Phillips
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that. ...Barbara Scott
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My Tub immediately resolved my problem and supplied the correct item very promptly. ...Steve Rendi
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services. ...Jennifer Adams
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