First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
------------- ------------------------- --------------------------
Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
|
Very quick delivery, good price. Happy! ...angus fairbairn
|
Fast deliver of the right parts Thanks ...The Pigsty
|
Thank you to "mytub" for their promptness, efficiency in delivering exactly what was ordered, on time and at a price matched sum from another supplier who was not able to deliver by the required date.
"Mytub" did exactly what they said they would do and well done to the staff who helped. ...Graham Dye
|
Prompt, efficient and relaiable. ...Robert West
|
PERFECT,EASY TO DEAL WITH ,PRICE SPOT ON,DELIVERY SUPERFAST.
THANKS SO MUCH ...dave sorsby
|
Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with. ...Vitor Ferreira
|
A company that looks after its customers and does everything possible to complete their order . First Class ...I.E.Ralph
|
Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
...John Bain
|
Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive. ...stephen Lusher
|