Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others ...Andrew Uttley
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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f ...Graham Burgess
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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that. ...Barbara Scott
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Good fast efficient sevice will definitely use again ...cameron smith
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well. ...Anthony Morgans
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My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks ...David Bonnell
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service ...Dave Westlake
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Goods received on time in good condition thanks ...John Botterill
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only place i could get the part from, fair price and fast delivery ...uph heating services
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