Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
...Kevin Hill
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Lovely fast efficient service. Nice quality product fitted in seconds. If only they did a soft close version of the twyford visit seat . None the less I would definatley recommend my tub to everyone. : Thank you
...Kay Edwards
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou
...Paul Sercombe
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks
...Richard Podesta
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Good quick delivery
Email enquiries responded to quite quickly too!
...Paul Felgate
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
...Fred Gray
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Received as promised thank you
...Danny Lafferty
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Excellent service. Prompt delivery. Will definitely use you again!!!
Many thanks
...Minerva plumbing
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Very happy with the service
Goods arrived as promised
...Anthony Roberts - MINACK MECH MAINT
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£
£247.46 
