|Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
|Great company. Very helpful from start to finish.
|Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
|First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.
|The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!
|Thank you for very prompt delivery. Only problem was the item which was not expensive required a signiature, very lucky I was just on my way out and did sign for item. I asked for delivery to be placed in secure locatation at the property but was e.mailed regarding signiature being required. Perhaps you could look at this if the buyer accepts responsibility
...Mrs Carol Grooby
|Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again.
|very good customer service !
...Marta - J and Z Construction Ltd
|Part came on time. Service brilliant at half the price of other competitors. A big thanks.
|Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again.
...Andrew Martin Whitton