|Many thanks for a prompt delivery and responce to miss order
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
|The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.
|Thank you - just the parts I needed and now fitted to the taps. Excellent service.
|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school
|Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises.
|Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive.
...Hoylake Parade Community Centre
|Great service. Product competitively priced and delivered bang on time.
|order recieved very pleased
...mr j a j mann
|Excellent service and communication.