Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
|
Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend.
...Shakib Latif
|
The sink I ordered was damaged when delivered but a quick phone to Laurie had a replacement winging it's way to us within a few days. No fuss, no problem. The delivery driver with the replacement waited until we'd unpacked the new sink and checked it before leaving. Great service.
...Lindsey Knox
|
I would have liked the part quicker but in all very good. Kept me informed all the way
...Martin Burke
|
My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran
...Mrs Brenda Hurran
|
Excellent value, super fast delivery. Thanks
...alison dowd
|
Good service - well done!
...david anderson
|
HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job
...Geoffrey Taylor
|
Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence.
...R.A.Yates
|
Excellent service. Thank you. Very speedy delivery.
...Val Hutchinson
|
£
£13.14 
