|My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site.
|Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
|Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard
| sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
|A really great service. Very competitive price, and quickly delivered.
|order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
|Great Service, just the right item, came on time. I will use Mytub again
|Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks
|My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much.
...Mrs Brenda Bell
|A really efficient service, supplying our needs very promptly and at an ecellent price.