|Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
|Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
|Very pleased once again with your service. My order arrived as advised.Many thanks.
|MyTub provided a very good service for a specialist item keeping me fully informed from the initial order through to deliver, which due to the nature of the item took a few weeks. Would happily recommend this company.
|Faulty item replaced within days. Much appreciated.
|excellent service would use again
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
Please do not send anymore emails
|Product received and fulfilled all expectations.
Excellent help and service all round.