Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Brilliant service, great communication. Would recommend to anyone. ...Andrew Western
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Great service always willing and able to help ...Hilux Electrical Services
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Good customer service. Good communication, would definitely use again. Thanks ...Angela Brehaut
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I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work! ...Dipankar Ghosh
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While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
Regards
R Page. ...Richard Page - R C Page. Machinery
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Special order delivered when promised great service thanks ...Steve Reid
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Good service delivered exactly as promised
Regards
Bill Clark ...William Clark
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Thanks for very prompt service, would certainly buy from you again. ...Ms lynn waring
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This was an excellent purchase at a competitive price.
It was very promptly delivered.
...Mr Raymond Kitching
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