Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
...Steve May
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Was sent an email saying it would be 14 days delivery, it arrived the next day so that was good, but clearly don't really know what's going on. Delivery costs quite pricey for something that costs less than a £1 to post.
...Shaun Marrison
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Excellent service for a great price. The delivery driver was very friendly and helpful too!
...David Butt
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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excellent service!! like the way you kept me continuously informed all the way
...ANDREW JONES
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature.
...colin moore
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells.
...Kenneth Wells
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very good service. The diver phoned when almost arrving for delivery. A ver good system !
...susan brown
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.
...Colin Peacock
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I would recommend My Tub as they are very competitive and I had no problems with my order.
...fiona hunter
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£
£44.50 
