We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service.
...Mr.I.M.Hutton
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied.
...Vimal Patel
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Will highly recommend this company to anyone. We had a small mark on the goods delivered to us and the company went to great lengths to see that a replacement item was with us as soon as possible. Very imnpressed with the aftercare service
...MAUREEN
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The 1st order there were 2 cover seats and they were both broken. I sent them back immediately. The 2nd order got lost, then Christmas and New Year stopped process and finally the seat cover arrived. So fr so good.
...Carol Robertson
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
...Jack Riggs
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Prompt service at a resonable price.
...David Guest
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Very good service. Order was delivered on time and the price was competitive.
Thanks
John
...David John Burdon
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Good website, very pleased with tap heads as I’ve been told I could no longer get them in Sheffield. Efficient service and updates on my order and delivery. Would recommend this company.
...Yvonne Bedford
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All round 5 Star service, would recomend to anyone.
...Anthony de Vine
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£
£1280.66 
