I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Materials arrived at the right place at the right time at the right price
what more could be asked for ...Richard Kirton
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Totally fantastic service and a true example for all the competition out there. My order was well received and within good time. Thank you for your impeccable service and extremely competitive prices!! ...Ammar Rana
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Item arrived earlier than expected. Easy to fit. ...CLM Fleet Managment PLC
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP ...Rod Peto
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Thanks for all.
Good service and answer To customer.
Thanks.
...juan pablo escalante - SEM
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Thank you for the immediate response. Goods received as expected. ...Nigel Williams
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
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Thank you for your excellent service,i was disapointed when you forgot to despatch the tap,but you responded quickly when reminded.I am pleased to have dealt with you and will be happy to return when other items are required. ...A.E.Green
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Good service Thanks
Arrived as predicted and the job is done ...Colin Johnson
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