Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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When trying to source the required 3 bar relief valve with swivel nut and gauge, I found a few sites online that claimed to stock the item, but then showed the photo of a completely different version - not very reassuring. I also visited a Travis Perkins outlet as a retailer of Inta products, and although they tried very hard for 30 minutes to identify the valve, they were unable to do so. MyTub had the right photo on their site and offered the product at a reasonable price. It arrived as per schedule and, most importantly, was indeed the right valve and gauge.
...Peter Smart
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Great service.....keep up the good work
...Adam William Polson
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Got the right product in reasonable time at a good price - Thanks,
...Mr David Beattie
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Excellent service ,you got me sorted when the original one I ordered was obsolete ,
Just waiting for it to be fitted now
Thank you for your help
Mrs P. Marsh ,
...Mrs P Marsh
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
...Sam Plumbe
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Great service, effective, efficient, helpful and very good communications. Great price and fast effective and reliable delivery service also.
Many thanks will use My Tub again in the future and will also recommend friends and family to use this Company, keep up the good work "MyTub"... :-
Stu James
...Stuart James
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I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks!
...Penny Walker
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.
...David E Wright
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My order was recieved in good order, quick delivery and very satisfied.
...century logistics ltd
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£
£44.50 
