|Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints
|Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars!
...Mrs K A Back
|thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x
|Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire.
|PCB part safely received and fitted by plumber. Pump restored to good working order thank you.
|The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.
|i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
|I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding.
|Would use again, kept informed at every step, and item received very well packaged
|Thank you for sending my loom part.It did arrive on time.Bob