|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|Excellent service - communications very good
...Richard Pinker - Mr
|Filter took a while to be delivered and I had to modify it a little to fit my attachment. Good price and efficient paperwork
|Very good communication and an excellent service. Thanks.
|Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress.
|No problems. Quick and efficient service.
|All good recived promptly thank you I will use again
|Very good service. Thank you.
...Mrs P A Davies
|The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell
...Harrogate Glass Company
|First class service
The delivery driver was friendly and very helpful, will definitely use your company again. *****
...Mr john law