|I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help.
|Pleased with service, would use again , value for money.
...Mrs Norah Powell
|The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.
|Ordered, paid for and delivered quickly and painlessly. Thank you.
|excellent service, excellent price.
delivery date as stated
|The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
|Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer.
...Mr S Bell
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Competitive prices, good communication though delivery time was longer than initially expected.
|Amazingly quick service and good prices!
...Brian Buxton - Leading Light