This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
|
Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian.
...ian_webber
|
Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
|
Very good communication. Delivery worked a treat. Excellent service.
...Sharon Harton
|
Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal.
...John Wakefield
|
A really efficient service, supplying our needs very promptly and at an ecellent price.
Thank you
...Jonathan Phippen
|
Exceptional service. Programmer arrived next day
...P J Coleman
|
I never realize thah i will get spare so quick with in 24 hours. Thanks for very good service and keep it up. I will deall with you in future if I need you thanks again and kind regards M Vadher
...Mr Mohanlal Vadher
|
Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day.
...J SHEPHERD
|
recieved seat ok now fitted good service
...r.t.holdstock
|
£
£44.50 
