After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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Entirely satisfied with your service - many thanks. ...Simon Ward
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub. ...Ian Bennett
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Good service, Very fast delivery, Thank you ...Xtrac ltd
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We’re very pleased with our purchases. The service we received from yourselves was excellent. ...Jane Middleton - Mrs
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Excellent communication & service. Highly recommended ...Jan Rose
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excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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Received excellent service and communication in up-dates on delivery details. Product was as expected. ...Mrs Margaret Hodge
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers ...Howard Williams
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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