|When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.
...Miss Danielle A Johnson
|Excellent service, good communication, quickly located a part that everyone else said was obsolete.
|Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed!
|Exceptionally efficient : web site order to delivery
|I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified.
|I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub
...Because I like It Ltd
|excellent service once we actually got to speak to a customer service agent.
...Peter Jones - Peter Jones Electrical Installations
|Fantastic support for a faulty showerhead. Delighted.
|Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.