Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
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very good service. very expensive delivery.
...Stuart morton
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Excellent customer service all round and prompt delivery!
...A Gill
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Excellent, quick service.
...Keith Montague
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I was looking some parts for my Be Modern gas fire. It is an old model and parts aren’t easy to find. But I was able to obtain all the items I needed from the MyTub website.
And all quickly available and at a good price. So, I highly recommend them for gas fire spare parts. Peter
...P McCaffrey
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.
...Martyn Pavier
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Great Service from a Great Company. Communication, products and service are faultless. Highly recommend this Company.
Andy
Andy Yates Fitting Services
...Andy Yates - Andy Yates Ltd
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.
...Emma West
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Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
...Appleby Park hotel
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Order now completed satisfactorily. Thank you for your service.
...REBowyer
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£
£44.50 
