|Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete
|Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you
|Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence.
|Very easy to order from the website. Stock was confirmed by email within 5 minutes. Goods arrived 2 days later, as promised.
Would use again, and would recommend to others.
|Competitive pricing, free and timely delivery.Fuss free.
|Very nice and sturdy unit with nice deep sink now fitted, but ... rather difficult to fit as:
a holes for plug and tap were not flat, so lots of silicone required to make neat and watertight
b only a hole on one side of the sink to secure to wall - could do with one on both sides to hold it stable
c no levelling adjusters provided on cabinet, and made unnecessarily complicated to level by having 5 fixed feet on it.
I would not buy this if I was getting someone else to fit, as they would not be able to fit it very well in the time they had allocated to the job.
Also think twice before buying a ready-assembled vanity unit if the pipework means you need to cut away the back at all - it is quite awkward to get at once assembled, whereas the parts of a self-assembly one can easily be cut o
|No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
|Great service will use again
|My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks.
|Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.