The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest ...Christopher Guest
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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson ...Andrew Jamieson
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you ...Ivan Humpage
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive ...B.Mistry
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Hello,
Your shipping has been OK to day not yesterday as announced. All is OK, Ive checked the contents, the three items are as expected.
Thanks you very much.
...Paul Philippe NUTTIN
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You supplied where others failed. Thank you. ...Michael Hall
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I must thank you for your very prompt delivery.
Ordered on Monday and part installed on Thursday
I was impressed and will use your service again.
Thanks very much
...Robert tweedie - Stevens electrics
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED ...Susan Guyler
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One of the best companies you can deal with
always quick to accommodate you
And the order is outside your door before you got time to order ...Mr Ike Phiakkou
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Excellent service. On time, well packed and in good condition. ...Neil Procter
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