Great service.
And they even rang me to check my order as I had inadvertently ordered 2 of my 5 items in the wrong colour which I hadnt spotted
Michael Bottomley
...Michael Bottomley
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Very good service, prompt delivery.
...Caverhill Cottages
|
Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.
...John Newall
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very straightforward - thank you!
...Steve Dixon
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.
...Fiona Laing
|
satisfactory service
...Rha
|
Good value, quick service
...Stuart Ainslie
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
|
Delivered , fast and to desired destination. No issues
...M.I Electrical Contractors
|
£
£44.50 
