|I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
Nice job boys.
|Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M
|A delay with supply - but kept fully informed of issue - good price for item - will use again
|Had a slight problem with one of the fittings of the product I purchased, which was sorted out very well and quickly by a combination of MyTub and Twyford.
I would wholeheartedly recommend MyTub.
|The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
|Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component
...Charles W Marshall
|Excellent service as usual - order delivered promptly, on specified date and by very helpful driver.
...Ms S E Ellis
|V pleased with service received. Will use again.
...Thomas Plastering and General Builders