The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Excellent service. ...Peter Wood
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
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Easy ordering good service. ...David Lake
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Very happy with the product and your service ...Andrew Page
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece. ...Phil
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EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech ...Cookertech
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It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued. ...Roger Kenyon Barnes
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus ! ...Claire Greengrass
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Excellent service form MyTub. Email communication very good, delivered the goods to the door of our house very quickly - even faster than stated in the emails. Radiators delivered were in good condition, and the correct parts. Price was better than competitors, will use MyTub again. ...Alan Walton
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